Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBLDR511 Mapping and Delivery Guide
Develop and use emotional intelligence
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | BSBLDR511 - Develop and use emotional intelligence |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace. It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.It applies to managers who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams. No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify the impact of own emotions on others in the workplace |
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Element: Recognise and address the emotional strengths and weaknesses of others |
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Element: Promote the development of emotional intelligence in others |
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Element: Utilise emotional intelligence to maximise team outcomes |
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